Terms of Service

Effective Date: January 1, 2026

1. Acceptance of Terms

By accessing and using the website of Acme Door & Hardware Inc ("Company," "we," "our," or "us") and by requesting or receiving our products or services, you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our website or services.

These Terms constitute a legally binding agreement between you and Acme Door & Hardware Inc regarding your use of our website and services.

2. Description of Service

Acme Door & Hardware Inc provides commercial door supply and installation services, including but not limited to:

• Sale and supply of commercial doors, frames, and hardware
• Professional installation of door systems
• Hardware specification and consultation
• Project support for commercial construction and renovation

Our services are intended for commercial, industrial, and institutional applications. We reserve the right to refuse service to any customer for any lawful reason.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal authority to enter into binding contracts
• Provide accurate and complete information when requested
• Have valid payment methods for any purchases

If you are acting on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

4. User Responsibilities

When using our website or services, you agree to:

• Provide accurate and truthful information in all communications
• Use our services only for lawful commercial purposes
• Not interfere with or disrupt our website or operations
• Not attempt to gain unauthorized access to our systems
• Not transmit viruses, malware, or harmful code
• Not engage in fraudulent or deceptive practices
• Comply with all applicable laws and regulations

5. Prohibited Uses

You may not use our website or services:

• For any illegal purpose or in violation of any law
• To transmit harmful, offensive, or discriminatory content
• To impersonate any person or entity
• To collect personal information about other users
• To send spam, advertisements, or other unsolicited communications
• To interfere with or circumvent security measures
• To reverse engineer or derive source code from our website

6. Orders and Pricing

Quotes and Estimates

Written quotes provided by Acme Door & Hardware Inc are estimates based on information available at the time of quotation. Prices are subject to change based on:

• Actual site conditions differing from project specifications
• Changes in material costs or availability
• Changes to project scope or requirements
• Delays beyond our control

Quotes are valid for 30 days unless otherwise specified.

Orders

A binding contract is formed when you accept a quote in writing and provide any required deposit. Orders for custom or special-order items may require advance payment and may not be cancellable.

Payment

Payment terms will be specified in your quote or contract. We accept payment by check, wire transfer, and major credit cards. Late payments may incur interest charges and may result in suspension of services.

7. Installation Services

When we provide installation services:

• You are responsible for providing safe and adequate access to the work area
• You must ensure the site is properly prepared for installation
• You must notify us of any hazardous conditions or materials
• You must obtain any necessary permits unless otherwise agreed
• You are responsible for coordinating with other trades as needed

We will perform installation work in a professional manner according to industry standards and applicable codes.

8. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Acme Door & Hardware Inc or our licensors and is protected by intellectual property laws.

You may not:

• Copy, modify, or distribute our website content without permission
• Use our trademarks without authorization
• Create derivative works based on our copyrighted materials

Product names, logos, and trademarks of manufacturers may appear on our website and remain the property of their respective owners.

9. Disclaimer of Warranties

OUR PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• Our website will be uninterrupted or error-free
• Our products will meet all your specific requirements
• Results from our services will be accurate or reliable

Product warranties, if any, are provided by manufacturers and are subject to their terms and conditions.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACME DOOR & HARDWARE INC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF DATA, OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, OR OTHER LEGAL THEORY.

Our total liability for any claim arising from or related to our products or services shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

11. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Use of third-party links is at your own risk.

Some products we supply may incorporate third-party components or be manufactured by third parties. We pass through any manufacturer warranties but are not liable for third-party products beyond our control.

12. Indemnification

You agree to indemnify, defend, and hold harmless Acme Door & Hardware Inc and our officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your use of our products or services
• Your infringement of any third-party rights
• Any false or misleading information you provide

13. Termination

We may terminate or suspend your access to our website and services at any time, with or without cause, with or without notice. Upon termination:

• Your right to use our website and services will immediately cease
• Outstanding balances become immediately due
• We may retain records as required by law

Termination does not limit our other rights or remedies under these Terms or at law.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws provisions.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of Westmoreland County, Pennsylvania, or the United States District Court for the Western District of Pennsylvania, and you consent to the jurisdiction of such courts.

15. Dispute Resolution

Prior to initiating litigation, the parties agree to attempt in good faith to resolve any dispute through negotiation. If negotiation is unsuccessful, either party may pursue remedies available at law.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

17. Entire Agreement

These Terms, together with any quote or contract documents we provide, constitute the entire agreement between you and Acme Door & Hardware Inc regarding our products and services and supersede any prior agreements or understandings.

18. Changes to Terms

We may revise these Terms at any time by posting updated Terms on our website. The effective date at the top of this page indicates when the current Terms became effective. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

19. Contact Information

For questions about these Terms, please contact us: